Director Maintenance Ops John Christner Trucking, LLC John Christner Trucking, LLC 119 reviews

Oversee all shop floor functions with direct supervisory responsibilities for Shop Foremen, Customer Service and Technicians. The Director of Shop Operations will ensure staffing is adequate to properly maintain and repair company owned equipment as well as equipment of our operators and achieving goals and objectives defined by leadership.

  • Provide support, leadership and technical advice to shop foreman and technicians to complete repairs within industry standards
  • Utilize maintenance management software to measure, maintain and improve technician efficiency
  • Enforce company policy and departmental procedures
  • Provide an environment for our operators that promotes high confidence in the shops ability to effectuate repairs proficiently, efficiently and with low rework percentages
  • Conduct audits of completed repairs and services to ensure high quality of work
  • Implement and maintain systems to ensure timely communication on the status of equipment in company shop or local third-party shops
  • Conduct weekly safety inspections of shop tools, equipment and facilities and take corrective actions as necessary
  • Observe and maintain compliance with all federal and state regulations related to equipment and safety including but not limited to FMCSA, OSHA and Department of Public Safety
  • Maintain current policies and procedures and implement same as needed to ensure a high level of professionalism and customer service at all times
  • Recruit, train and mentor technicians, supervisory and customer service staff
  • Stay abreast of latest trends, technologies and OEM communications and maintain an expert knowledge of maintenance and repair of company’s specific equipment
  • Work closely with Parts Manager to ensure proper inventory levels
  • Provide Executive Management with reporting on various metrics related to performance of shop operations
  • Other duties that may relate to shop operations and not specified in this description as assigned

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