Diagnostic Laboratory Supervisor – Elmhurst, IL

Are you a laboratory professional with leadership experience looking to use your skills in a whole new way? Are you a veterinary supervisor or manager looking for career growth and new opportunities? Are you a People Leader with Logistics or Operation experience in a fast-paced, high-volume work environment? IDEXX is experiencing phenomenal growth, and we’re looking for passionate people leaders to join our Elmhurst, IL reference lab.

As a Laboratory Supervisor at IDEXX, you will be a key leader at one of the largest veterinary diagnostic companies in the world. You will supervise Medical Technicians, Technologists and other staff who perform laboratory testing that helps veterinarians diagnose and treat pets across the United States. You will join a fast-paced work environment that encourages teamwork and quality, and offers opportunities for personal growth. This is a full-time role with competitive benefits and performance incentives.

An ideal candidate would have supervisory experience in a laboratory, research/animal husbandry or veterinary clinic/hospital setting.


Schedule:

This is a 3rd shift/overnight position.


Are you open to relocation?

Relocation assistance would be considered for a qualified candidate.


Does this sound like you?

You enjoy coaching and developing people to reach business goals and their potential

You have knowledge of clinical or veterinary testing and procedures.

You would enjoy the challenge of organizing staff schedules, coordinating workflow, and overseeing costs and metrics

You are someone who trains other employees, or has a desire and the knowledge to do so.

You love to problem-solve – from trouble-shooting diagnostic analyzers to resolving situational challenges

You love a fast-paced, high-volume innovative work environment

You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals.

Please see below for additional job descriptions and requirements.


Does this sound like the opportunity for you?
Apply Today!


While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes


EOE/Minority/Female/Disabled/Veteran

#IND-LAB

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PRIMARY DUTIES AND RESPONSIBILITIES:

Supervises day-to-day activities in a business unit/group/area/function/program.

Supervises staff, assigns work, monitors activities and evaluates performance. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Provides input to department policies and procedures.

Leads work activities of the business unit/group/area/function/program; plans and organizes work, provides for adequate staffing and resources, and maintains work on schedule so that ongoing internal and/or external customer satisfaction is maintained. Builds customer relationships and manages escalated/critical issues.

Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal/external customer feedback and leads/participates in teams/projects related to business unit/group/area/function/program.

Leads/contributes to process/other improvements based on evaluation of existing procedures and business needs. Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively takes action to address issues. Strives for continuous improvement.

Contributes to maintenance of department technology and systems resources. Coordinates with other departments and vendors as needed to resolve issues, and maintain ongoing functionality.

Prepares reports and other information summarizing work activities. Prepares various analyses as needed to highlight issues and resolve questions.

Maintains knowledge of Company products and services within business unit/group/area/function/program, as well as changes and developments in the industry affecting work activities. May participate in outside industry groups and forums related to business activities.

EDUCATION:

Bachelors degree or equivalent combination of education and experience required.

REQUIRED SKILLS AND ABILITIES:

Supervisory skills and ability.

Ability to organize, prioritize and direct work activities.

Experience with the operations, products and services in the area supervised.

Customer service skills, with experience working with customers (internal and/or external) and maintaining good customer relationships.

Reasoning and analytical skills to resolve issues.

Project management skills and abilities.

Communication skills, both verbal and written.

Personal computer skills, including Microsoft Office.

PHYSICAL DEMANDS:

Extensive sitting, standing and computer use.

Extend and reach with hands and arms and use hands and fingers.

Occasionally required to climb, balance, bend, stoop, kneel or crouch.

May be required to lift, move and carry up to 50 pounds.

Fluency in the English language

Some travel required.

Some positions may work with exposed moving electro-mechanical parts and may require proper protective equipment.

WORK ENVIRONMENT:

General office environment.

Normal office noise level, with occasional moderate noise.

LEVELING GUIDE:

Typically supervises larger or more complex areas.

In some instances is responsible for function/program only without subordinate Supervisors/Staff.

Provides input on resource planning and policy development.

Work primarily focused on coordinating day-to-day activities of area supervised; may have subordinate Supervisors; coordinates work activities with other Supervisors.

Decisions are guided by policies, procedures and business plan; receives guidance and oversight from Manager.

Applies acquired expertise to analyze and solve problems without clear precedent.

Typically 2-3+ years’ Supervisory experience, with in-depth experience in the areas supervised.

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