Under regular supervision, performs skilled work in supervising the activities and personnel of the Detention Center. Work involves performing the intaking, booking, providing supplies to prisoners; answering telephones and routing calls; assisting the general public, visitors, and prisoners with questions or problems; and monitoring all activities of prisoners. Employee works under stressful, high-risk conditions. Reports to the Detention Officer Sergeant. Job Responsibilities
Intakes and books prisoners into the jail, which involves completing required paperwork, obtaining photographs and fingerprints, collecting biographical information and change of information, etc.
Acts as· desk officer which includes meeting public, answering telephones, taking messages, routing calls, providing assistance in regard to warrants, taking written reports, etc.
Monitors fire alarm in jail.
Inputs various information into records managements system such as booking information, citations, and new and used served warrants.
Handles the responsibility for fingerprinting all non-arrest citizens for required jobs. Compiles statistical data for management when requested.
Receives, reviews, prepares, and/or submits a variety of reports and documents including booking sheets, medical forms, fingerprint cards, statements, commitment papers, warrants, tickets, dockets, various lists and logs, and general office correspondence.
Promotes safety and security of inmate population.
Refers to policy and procedure manuals, computer manuals, codes /laws I regulations, publications and reference texts, etc.
Utilizes various types of equipment and machinery such as radio, copier, cameras, washer and dryer, telephone, computer, alarm system, fax machine, etc.
Interacts and communicates with various groups and individuals such as other Detention Officers, arrests, Telecommunicators, and the general public.
Performs general clerical work as required, including entering and retrieving computer data, preparing reports and records, copying and filing documents, answering the telephone, etc.
Performs other related duties as required. Performance Measurement
Knowledge of Job:
thorough knowledge of the methods, policies, and procedures of the Police
Department as they pertain to the performance of duties of the Detention
Officer. Has general knowledge of the principles, practices, goals, and
programs of police administration. Has knowledge of laws and ordinances
affecting the programs and procedures for detention and jail operations. Has
considerable knowledge of booking, arresting, monitoring, and other related
subjects as applied to detention operations. Is able to work under stressful or
dangerous conditions, often involving considerable personal risk or risk to
others. Has knowledge of the structure, functions and inter-relationships of
state and local law enforcement agencies and detention facilities. Has
knowledge of up-to-date law enforcement procedures. Has knowledge of up-to-date
methods of detention and incarceration. Is able to maintain the safety and
security of the jail facility for the protection of staff, citizens and
inmates. Is able to deal effectively and professionally with unruly or violent
individuals. Has knowledge of firearms, restraining devices, automotive, radio
and other law enforcement equipment, as well as security equipment common in
detention facilities. Is skilled in the use of stun equipment and restraining
devices. Has knowledge of legal rights of accused persons and law
enforcement. Has knowledge of criminal
behavior and methods of operation. Is able to analyze problems encountered on
the job and recommend solutions. Is able to organize and present technical
information clearly and concisely to various groups and individuals. Is able to use judgment and discretion in
dealing with emergency situations, and applying new laws, detention methods and
techniques, etc. Is able to assemble
and analyze information and make written and oral reports concisely, clearly
and effectively. Is able to comprehend, interpret and apply regulations,
procedures and related information. Is able to prepare technical and other
reports. Is able to make sound, educated decisions. Is able to effectively
communicate with various types of groups and individuals such as
co-workers, supervisor, victims, prisoners, complainants, trainees, dispatchers, medical personnel, emergency medical
service, judges, magistrates, other law enforcement agencies, other City
personnel, and the general public. Is able to use judgment and discretion in
carrying out duties and responsibilities. Has the verbal ability to make
effective presentations and prepare effective reports, and the mathematical
ability to carry out needed calculations accurately and quickly. Has good
detention officer skills. Is able to react quickly and calmly in emergency
situations. Has knowledge of the occupational hazards and safety precautions of
high standards of accuracy in exercising duties and responsibilities. Exercises
immediate remedial action to correct any quality deficiencies that occur in
areas of responsibility. Maintains high
quality communication and interaction with internal and external entities with
whom the position interacts.
described Essential Functions and related assignments efficiently and
effectively in order to produce quantity of work which consistently meets
established standards and expectations.
responsibility for completing assigned work. Completes assigned work within
deadlines in accordance with directives, policy, standards and prescribed
procedures. Maintains accountability for assigned responsibilities in the
technical, human and conceptual areas.
and remains at work regularly and adheres to policies and procedures regarding
absenteeism and tardiness. Provides
adequate notice to higher management with respect to vacation time and leave
Initiative and Enthusiasm:
an enthusiastic, self-reliant and self-starting approach to meet job
responsibilities and accountabilities. Strives to anticipate work to be
accomplished, and initiates proper and acceptable action for the completion of
work with a minimum of supervision and instruction.
analytical judgment in areas of responsibility. Identifies issues or situations as they
occur and specifies decision objectives.
Identifies or assists in identifying alternative solutions to issues or
situations. Implements decisions in
accordance with prescribed and effective policies and procedures and with a
minimum of errors. Seeks expert or
experienced advice where appropriate and researches issues, situations and
alternatives before exercising judgment.
supervisory instruction and direction and strives to meet the goals and
objectives of same. Questions such
instruction and direction when clarification of results or consequences are
justified, i.e., poor communications, variance with established policies or
procedures, etc. Offers suggestions and recommendations to encourage and
improve cooperation intra- and inter-departmentally.
knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among
all employees. Develops and maintains
cooperative and courteous relationships inter- and intra-departmentally, and
with external entities with whom the position interacts. Tactfully and effectively handles requests,
suggestions and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a
Coordination of Work:
organizes daily work routine.
Establishes priorities for the completion of work in accordance with
sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of
work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions
and discussions on time. Implements work activity in accordance with priorities
and estimated schedules.
Safety and Housekeeping:
to all established safety and housekeeping standards. Ensures such standards
are not violated. Knowledge, Skills and Abilities
Minimum Education and Training – High School Diploma/GED and basic computer skills. Must be able to successfully complete a three-week training class at the SC Criminal Justice Academy in Columbia which includes a physical fitness test and must be completed within one year of hire date. Must be able to work varying shifts, up to 12 hour per shift. Must be able to qualify with department issued firearm; Must have a valid state issued driver"s license. Physical Requirements
Must be physically able to
operate a variety of office machines, tools and equipment, such as a computer,
printer, copy machine, fax machine, calculator, or telephone. Tasks require the
ability to exert very moderate physical effort in light work, typically
involving some combination of stooping, kneeling, crouching and crawling, and
which may involve some lifting, carrying, pushing and/or pulling of objects and
materials of moderate weight (12-20 pounds). Requires the ability to
compare and or judge the readily observable functional, structural, or
compositional characteristics (whether similar to or divergent from obvious
standards) of data, people, or things. Requires the ability of
speaking and/or signaling people to convey or exchange pertinent and vital
information to co-workers. Includes the giving of assignments and/or directions
to subordinates and receiving direction from supervisor. Requires ability to read a
variety of maps, policy and procedure manuals, warrants, criminal records, etc.
Requires the ability to prepare reports, records, lists, etc. with proper
format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before
others with poise, voice control, and confidence. Requires the ability to
apply principles of rational systems to solve practical problems and deal with
a variety of concrete variables in situations where only limited
standardization exists; to interpret a variety of instructions furnished in
oral, written, diagrammatic or schedule form.
Requires the ability to learn and understand relatively complex
principles and techniques; to make independent judgments in absence of
supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and
interpret received information. Requires the ability to
record and deliver information, to explain procedures, to follow verbal and
written instructions. Must be able to communicate effectively and efficiently
with persons of varying educational and cultural backgrounds and in a variety of
technical and/or professional languages including law enforcement, corrections,
etc. Requires the ability to add
and subtract totals, to multiply and divide, to determine percentages and
decimals and to determine time. Must be
able to use practical applications of fractions, percentages, ratio and
proportion. Requires the ability to
inspect items for proper length, width and shape; identify degrees of
similarity or difference in shades, forms, etc.; and visually read various
information. Requires the ability to
coordinate hands and eyes using office machinery and other special equipment;
to operate motor vehicles. Requires the ability to
handle a variety of items, keyboards, office equipment, control knobs, buttons,
switches, catches, and restraining devices. etc. Must have significant levels of eye/hand/foot
coordination. Requires the ability to
differentiate colors and shades of color; requires the visual acuity to
determine depth perception, peripheral vision, inspection for small parts;
preparing and analyzing written or computer data, etc. Requires the ability to deal
with people beyond giving and receiving instructions. Must be adaptable to
performing under stress when confronted with emergency, unusual or dangerous
situations. The worker may be subject to danger or risk to a significant
degree, or to tension as a regular, consistent part of the job. Requires the ability to talk
and hear: (talking: expressing or exchanging ideas by means of spoken words;
hearing: perceiving nature of sounds by ear). Additional Information
In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (at no cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Police Officers' Retirement System). Disclaimer
This job description is
employment agreement or
contract. Management has the exclusive right to alter this job description at
any time without notice.