Designation Program Specialist – Austin, TX

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(60%) Coordinates and collaborates with program staff in maintaining the designation program laws through planning, development, and implementation of the Texas Administrative Code requirements. Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities for the designation programs including implementation, monitoring, evaluation, and performance improvement activities.

Serves as the program lead regarding the preparation and submission of rules to the HHS Rules Coordination Office for the designation programs. Provides consultative and technical assistance in drafting rule language and rule submission forms and ensures rule text and forms conform to DSHS guidelines and Texas Register Format. Facilitates internal rule development meetings and incorporates the discussions into draft rule language. Reviews language with program attorneys. Prepares and coordinates the preparation of rule summary remarks for the HHS Rules Coordination Office. Following the comment period, drafts responses to comments in coordination with other subject matter experts and organizes public hearings. Evaluates input from public hearings. Analyzes timelines for rules to ensure deadlines are met. Requires considerable technical coordination with program staff. Serves as liaison with the HHS Rules Coordination Office to ensure final rule text and rule packets meet Texas Register Format.

Collaborates with the survey organizations to educate and train new surveyors, ensure appropriate credentialing of surveyors, monitor for any surveyor conflicts of interest and coordinate feedback for identified opportunities for improvement in the survey process.

Serves as the program lead for ensuring accurate facility and designation information for each program. Coordinates the education and training of program staff on the database software utilized for designation, conducting audits on facility records, maintaining current documents in the software and developing reports from the database information.

(25%) Coordinates and conducts oversight of the designation programs to include reviews of laws, regulations, policies, and procedures. Attends meetings across the division, agency, and HHSC Enterprise as a representative of the designation programs. Facilitate discussions with the designation team regarding the rule review process for program rules and ensure program rules remain on schedule for revision. Coordinates the review and evaluation of service delivery system methods, outputs, activities, and trends to identify gaps in resources and recommends and implements improvements to resolve technical problems. Oversees the work load distribution of the designation staff. Reviews program area functions and operations, identifies opportunities for program improvements, and develops plans to improve programs or to address areas of concern.

Conducts training and provides guidance to staff in the development and integration of new or revised methods and procedures. May analyze the application of and variations within programs to develop action plans for improving or initiating new projects.

Oversees the completion of and monitors required performance reports and recommends appropriate changes.

(10%) Conducts presentations to stakeholder groups, as requested, on the program requirements. Responds to inquiries and requests from legislators, public officials, providers and health care consumers regarding designated facilities, both verbally and in writing. Assists with bill analyses and cost estimates in response to filed legislation accurately and in a timely manner, according to department policy. Coordinates with appropriate staff. Collects, organizes, analyzes, and/or prepares materials in response to requests for program information and reports within established timelines. Develops program policies, procedures, standards, and manuals in accordance with program objectives and goals. Serves as a preceptor and mentor in the orientation and initial training of newly employed staff. Works with the Office of EMS/Trauma Systems staff to provide training related to the program designation requirements and processes.

(5%) Completes administrative reports and special projects as assigned including backup switchboard coverage (marginal function) and disaster response support roles and post-disaster support roles. (The disaster response support may include hours worked outside of regular assigned work hours). Other duties as assigned.

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