Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight has 25 years of industry experience. Our success is fueled by the expertise of our people, and the strength of our proprietary and partner technology. Come join the leading technology-enabled HR and benefits service provider. Be Real with Alight and help us reimagine how people and organizations thrive.
Alight is Looking for a Defined Contributions Client Technology Specialist
Do you want to be part of a collaborative environment where you will regularly be challenged while also helping thousands of people? You have the opportunity to be analytical, inquisitive, and constantly channel your problem solving mindset through configuring, testing, and debugging our system. You will be in charge of completing deliverables to meet the client’s highest expectations while constantly learning about Defined Contribution plans and our tools. You will get to do all of this while interacting and working in-person and virtually with colleagues from our offices all over the world.
Your Impact as a DC Client Technology Specialist
- Problem solve issues found by clients and use Alight’s tools to fix the situation
- Ask questions, dig deep into the issues, analyze what is really going on
- Learn what DC is all about through developing an understanding of clients
- Accountable for programing and holistically testing the systems for client to ensure all requirements are met
- Determine results, document defects, and resolve client system issues that may arise
- Consult and coordinate with customer service
Knowledge and Expertise
- Advanced analytical and critical thinking skills with a curious mindset
- Proficient in excel and knowledge of software development life cycle
- Strong ability to learn through formal and on the job training
- Organized with ability to prioritize work and adjust to change efficiently and thoughtfully
- Effective written and oral communication skills and ability to translate technical language to everyday language
- Strong logical and mathematical thinker who enjoys structure and rules but also has a desire to think outside the box and improve process efficiency
Bachelor’s degree in Mathematics, Computer Science, Actuarial Sciences, Informatics, Finance, Economics, MIS or equivalent work experience in an analytical area
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.