Customer Success Spec – Berwyn, PA

We’re READY TO WORK, are you?

WillScot seeks an energetic and motivated Customer Success Specialist to join our growing Customer Success Team! Are you a Rockstar? Are you looking for the next step in your career?

WHO WE ARE:

WillScot (NASDAQ WSC) is the industry leader in providing storage solutions and modular workplace solutions to customers across North America. Our buildings are used for a variety of applications from construction trailers, to portable classrooms, even medical facilities… Chances are you’ve been in a WillScot building recently! Read more about our opportunity below and if you’re READY TO WORK, apply today!


WHO WE NEED:

Hard work, talent, and the will to succeed count at WillScot. We’re seeking people passionate about their career and excited to provide our customers a level of service unmatched in our industry!


ABOUT THE JOB:

Our Customer Success Specialist (CSS) acts as a liaison; communicating with customers, providing information and resolving any emerging issues with accuracy and efficiency. This means being able to think quickly on your feet, maintaining professionalism, and finding a way to make the customer experience fantastic!


WHAT YOU’LL BE DOING:

Serving as the primary point of contact for customer transactions through the full cycle

Processing transactional orders to insure accuracy

Obtaining and processing signed lease agreements/contracts and/or purchase orders

Collecting accurate insurance certificate or ensuring customers are enrolled in the WS program

Collecting payments accurately using a company-preferred method of invoice and payment

Much more!


EDUCATION AND QUALIFICATIONS:

High school degree or GED required.

College Degree preferred; but not necessary.

Relevant work experience will also be considered!

Ability to thrive in a fast-paced environment!

Strong phone contact handling skills is a must!

Experience with Salesforce or a similar CRM is a plus.

The importance of being a positive member of the team cannot be overstated. Together we are stronger!


The opportunity to advance your career is ready for the taking at WillScot; if you’re READY TO WORK, apply today!

WillScot is veteran-friendly. If you have military experience, we want to hear from you!

About

Leave a Reply

Your email address will not be published. Required fields are marked *

DON’T MISS OUT!
Subscribe To Newsletter
Be the first to get latest updates and exclusive content straight to your email inbox.
Stay Updated
Give it a try, you can unsubscribe anytime.
close-link