We’re READY TO WORK, are you?
WillScot seeks an energetic and motivated Customer Success Specialist to join our growing Customer Success Team! Are you a Rockstar? Are you looking for the next step in your career?
WHO WE ARE:
WillScot (NASDAQ WSC) is the industry leader in providing storage solutions and modular workplace solutions to customers across North America. Our buildings are used for a variety of applications from construction trailers, to portable classrooms, even medical facilities… Chances are you’ve been in a WillScot building recently! Read more about our opportunity below and if you’re READY TO WORK, apply today!
WHO WE NEED:
Hard work, talent, and the will to succeed count at WillScot. We’re seeking people passionate about their career and excited to provide our customers a level of service unmatched in our industry!
ABOUT THE JOB:
Our Customer Success Specialist (CSS) acts as a liaison; communicating with customers, providing information and resolving any emerging issues with accuracy and efficiency. This means being able to think quickly on your feet, maintaining professionalism, and finding a way to make the customer experience fantastic!
WHAT YOU’LL BE DOING:
Serving as the primary point of contact for customer transactions through the full cycle
Processing transactional orders to insure accuracy
Obtaining and processing signed lease agreements/contracts and/or purchase orders
Collecting accurate insurance certificate or ensuring customers are enrolled in the WS program
Collecting payments accurately using a company-preferred method of invoice and payment
EDUCATION AND QUALIFICATIONS:
College Degree preferred; but not necessary.
Relevant work experience will also be considered!
Ability to thrive in a fast-paced environment!
Strong phone contact handling skills is a must!
Experience with Salesforce or a similar CRM is a plus.
The importance of being a positive member of the team cannot be overstated. Together we are stronger!
The opportunity to advance your career is ready for the taking at WillScot; if you’re READY TO WORK, apply today!
WillScot is veteran-friendly. If you have military experience, we want to hear from you!