Customer Service Representative – Fargo, ND

PartsLogistics is a leading online company looking for a highly motivated customer support person. Our expertise is in the aviation industry and we actively strive to connect buyers and sellers of aircraft spares. If you are self-driven and motivated to succeed, then this is the place for you!

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Qualified candidates must have:

-Attention to detail

-Ability to process information in a prompt manner, experience in organizing /maintaining large amounts of information

-Ability to multitask and prioritize conflicting requests to meet tight deadlines

-Basic computer knowledge

-Self-motivation and ability to work independently

-Excellent oral and written communication skills

-Experience with using a CRM, i.e. Salesforce is preferred, not required

-Experience with using Google drive

-Proactive approach and can-do attitude

-Strong, friendly interpersonal skills
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Responsibilities include:

-Making phone calls to clients

-Generating new sales from an existing database of interested potential customers and previous clients

– Working closely with accounting and other depts

– Oversee processing of subscription services and renewals

– Maintain and develop necessary reports.

– Database posting and maintenance

– Provide proactive support and guidance to the sales team

– Work on special projects as needed.
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Benefits include:

-Medical

-Dental/Vision

-AFLAC

-Employer Paid Life Insurance

-401(k)/Profit Sharing

-PTO
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Hours are Monday – Friday, 8-5 in an office environment.
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Job Type: Full-time

Experience:

  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Communication method(s) used:

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