Customer Service Claims Associate Berger Transfer & Storage, Inc. Berger Transfer & Storage, Inc. 33 reviews

Berger Transfer & Storage, Inc is seeking a CUSTOMER SERVICE CLAIMS ASSOCIATE to join our team in Roseville, Minnesota! Our Customer Service Claims Associate is in constant contact with our customers while processing claims for our various distribution accounts. They ensure our claim system is up to date with the latest information and are responsible for keeping required reports maintained.

Responsibilities for this unique opportunity to join our rapidly growing Distribution Division include but are not limited to:

  • Process claims for various Berger distribution accounts;
  • Communicate daily with customers;
  • Maintain up to date information in the Berger Claim System;
  • Maintain required reports;
  • Submit vendor payments and allocate claim responsibility for supervisor approval on a weekly basis

The successful candidate for this position will share the following knowledge, skills and abilities:

  • *Please note this is NOT a Remote Opportunity; this position is required to work from our Corporate office:
  • High School Diploma or Equivalent (required);
  • Associates degree in Business related major or related coursework preferred;
  • 1 year of work experience in a business setting is required;
  • Ability to multi-task within a fast-paced environment, handle high volume workload while meeting deadlines;
  • Knowledge of transportation industry is a plus;
  • Excellent customer service, communication and conflict resolution skills;
  • Well organized, detail oriented and has strong time management skills;
  • Good decision maker;
  • Word, Excel and Microsoft Outlook experience required with the ability to compose letters and emails in a professional manner;
  • Ability to work well as part of a team as well as independently

Along with the opportunity to be an agent of change and make your own mark at a great company with a unique culture, we can we offer you:

  • Competitive Pay;
  • Medical, Dental & Vision Benefits;
  • Paid Time Off (begin accruing your very first day of employment);
  • 401K;
  • Employee Discounts with Verizon, Sketchers and more!

Berger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 100 years! Berger is Allied Van Lines’ largest agent with 16 locations throughout the U.S

Berger Transfer & Storage, Inc is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger’s Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interactions, and strive to be open, honest and fair will be at the top of our list.

Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.

Job Type: Full-time

Pay: $0.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • High school or equivalent (Preferred)


  • Office experience: 1 year (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply

Company's website:


Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

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