Customer Engineer I – (C1) Applied Materials Inc. Applied Materials Inc. 897 reviews

Key Responsibilities

  • Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
  • Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform established BKM’s. Follows all IP guidelines.
  • Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

  • Develops skills to perform basic activities in own job

Business Expertise

  • Understands how the assigned duties integrate with others in the team
  • Develops responsibility for customer satisfaction within work area

Leadership

  • Has no supervisory responsibilities

Problem Solving

  • Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion

Impact

  • Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail

Interpersonal Skills

  • Uses communication skills and common courtesy

Qualifications

Education:

Associate's Degree

Skills

Certifications:

Languages:

Years of Experience:

1 – 2 Years

Work Experience:

Additional Information

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

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