Customer Care / Bookkeeper Richard A. Beauchemin, CPA/Carolina Accounting & Tax Service, LLC Richard A. Beauchemin, CPA/Carolina Accounting & Tax Service, LLC

As our customer care specialist, you are the primary point of contact for all initial customer contact. This includes managing reception, phone inquiries, contacting customer regarding status of tax returns and obtaining signatures for completed tax returns.

Because of COVID and restricted access to our facility, the Customer Care Specialist will have to meet clients on the first floor to deliver information and collect signatures. Willingness to walk up and down one flight of stairs throughout the day during tax season.

Duties will also include bookkeeping.

Applicant must have the following qualities:

  • Have good interpersonal skills with client-centric focus.
  • Friendly enthusiastic
  • 1 year experience in bookkeeping
  • Detail oriented with ability to identify errors or possible discrepancies when processing information.
  • Must be able to meet processing deadlines.
  • Willingness to be teachable and take ownership of client accounts

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching

Schedule:

  • Monday to Friday

COVID-19 considerations:
Restricted access to office for employees only. Socially distanced work space, masks required in halls and common areas.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Bookkeeping: 1 year (Preferred)

Work Location:

  • One location

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:

  • http://CarolinaAccounting.com

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

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