CSR – Customer Service Representative (REMOTE) MAXIMUS MAXIMUS 4,054 reviews

Job Summary:

This is a high volume customer service call center position, answer unemployment insurance call center claim quesitons. Excellent customer service skills ARE REQUIRED!

Minimum Qualifications

Requires a high school diploma or GED and at least 6 months of customer service call center work experience. Prior experience working in multi-systems, trouble shooting technology (ie: cell phone or cable/internet call centers) is a plus!

THIS IS A TEMPORARY POSITION – MUST BE AVAILABLE TO START ON FEBURARY 16th. RESPOND WITH YOUR PERSONAL EMAIL AND RESUME!

REQUIREMENTS: Provide your own computer

Technology Requirements: Bring your own device! You must be able to provide your own equipment AND set up your own workstation

  • Home internet
  • Minimum Requirement: 20 Mbps download speed; 5Mbps upload

i. Conduct a speed test (fast.com) to verify your own speed results

  • PC Memory
  • Minimum: RAM Memory: 4 GB of RAM
  • Preferred: 8 GB RAM preferred
  • PC Hard Drive Storage
  • Minimum 64 GB HD
  • Preferred 128 GB SSD or 5400 RPM
  • PC Operating System:
  • Minimum Windows 10. Windows 7 may work, although has presented challenges in other projects
  • Connection:
  • Minimum: Through a modem, no hotspots
  • Preferred: Hard wired to modem with Cat5e or higher cable
  • Telephony equipment
  • Must have your own headset that plugs into your computer. Must be able to listen/talk with headset

Call Center Hours are 8am – 5pm Mountain Time AND 8am – 12pm Saturday. Must be available 40 hours per week and a flexible schedule.

Rate: $17.00/Hr

Job Types: Full-time, Contract, Temporary

Pay: $17.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends

Experience:

  • Customer Service: 1 year (Required)

Work Location:

  • Fully Remote

Work Remotely:

  • Yes

COVID-19 Precaution(s):

  • Remote interview process
  • Virtual meetings

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