CRM and Data Analyst, UNLV Graduate College [R0119128] – Las Vegas, NV

The University of Nevada, Las Vegas invites applications for CRM and Data Analyst, UNLV Graduate College [R0119128]

PROFILE of the UNIVERSITY

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 31,000 students and more than 3,900 faculty and staff. To date, UNLV has conferred more than 136,000 degrees, producing more than 120,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty, educating the region’s diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. For more information, visit us online at: http://www.unlv.edu

COMMITMENT to DIVERSITY

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

ROLE of the POSITION

The individual in this position needs to possess advanced data analysis and problem-solving skills, excellent written & verbal communication skills, and the ability to successfully multitask on multiple projects simultaneously. This position reports to the Executive Director of Graduate Systems & Operations as part of the Systems and Data team in the Graduate College.

This position will be responsible for:

  • Administration of Salesforce CRM and Salesforce Marketing Cloud
  • Managing communications with a strong emphasis on data integrity and hygiene
  • Implementation and development of multi-channel marketing strategies
  • Integrating CRM and 3rd party applications for communication purposes
  • Creating and maintaining data sets for targeted messaging
  • Translating business flows into systems strategies using automations and journeys
  • Developing documentation outlining business processes and guidelines
  • Developing and maintaining user access and permission sets in Salesforce and Salesforce Marketing Cloud
  • Maintaining a database of subscribers and publication lists to ensure accurate messaging and population segmentation
  • Creating and maintaining workflows and processes
  • Managing data imports, integrations, and database cleanup
  • Creating and maintaining campaigns, registration pages, and related communications
  • Providing customer support to students, staff, and faculty

QUALIFICATIONS

Education: This position requires a Bachelor’s degree in Management Information Systems, Computer Science, or a related field from a regionally accredited college or university. A Master’s degree in one of these areas is preferred. Credentials must be obtained prior to the start of employment.

Experience: 1-3 years of related professional experience. Administrative expertise with Salesforce and Salesforce Marketing Cloud or other similar CRM products/platforms is required. Salesforce Administrator and/or Salesforce Marketing Cloud Email Specialist certifications preferred. A record of successful systems/project management and experience within a university setting would be preferred.

SALARY RANGE

Salary competitive with those at similarly situated institutions. Position is contingent upon funding.

APPLICATION DETAILS

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

Although this position will remain open until filled, review of candidates’ materials will begin on November 25, 2019 and best consideration will be gained for materials submitted prior to that date. Materials should be addressed to Janine Barrett, Search Committee Chair, and are to be submitted online as we do not accept emailed materials. For assistance with the application process, please contact UNLV Human Resources at (702) 895-3504 or [email protected]

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number, “R0119128” in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

EEO/AA STATEMENT

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply. Applicants must be authorized to work in the U.S. without visa sponsorship.

Job Category

Administrative Faculty

Required Attachment(s)

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted.

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