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Crew Member & Supervisors – Westlake Village, CA

JOIN A GREAT PLACE TO WORK!

Job Description

If you are passionate about food and ready to work hard and think fast while keeping a smile on your face, we would love to have you join the Jersey Mike’s team. Working as a Jersey Mike’s Crew Member is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management. We value our employees and offer a positive, encouraging environment as well as ample opportunities for career advancement. You will enjoy fantastic benefits such as free subs, uniforms, and a flexible schedule as well as competitive pay, paid sick leave, and optional medical coverage for employees working 30+ hours per week. Take the first step toward a long and rewarding career by becoming a respected member of our team.

Job Responsibilities

  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
  • Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
  • Use specific kitchen machinery such as knives, grills, slicers, etc.
  • Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
  • Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike’s standards and policy.
  • Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Required Skills & Qualifications

  • Must be at least 16 years old and fluent in English
  • Be energetic, hard-working, and ethical
  • Ability to understand and adhere to all company policies and procedures
  • Commitment to learning
  • Have strong desire to work as a Team Player
  • Flexibility to work nights, weekends, and holidays
  • Ability to stand for long hours at a time and work in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction
  • California food handler certification (within 30 days of hire)

Preferred Skills

  • Previous customer service or cashier experience

Job Type: Part-time

License:

  • Food Handler Certification (Preferred)

Hours per week:

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