Credit and Collections Specialist Pivotel America Inc. Pivotel America Inc.

Collections Specialist

Job Type: Part-time

Company Description:

Pivotel America is a leader in the satellite telecommunications industry providing airtime and hardware solutions for our customers. Our mission is to keep you connected everywhere. We are looking for a part-time Collections Specialist at our Hollywood, FL location.

Responsibilities include but are not limited to the following:

Reporting to the Billing Manager, the Collections Specialist is responsible for making outbound collection calls on accounts past due. In this role you will be proactively researching and resolving delinquent payments and establishing payment commitments from Customers.

  • Client engagement via outbound calls to past due customers
  • Ability to discuss delinquency issues and establish payment commitments
  • Data entry of payments in the accounting system
  • Documenting client communications in the CRM system
  • Provide timely follow-up on payment arrangements
  • Other duties as assigned

Job requirements include the following:

  • 6 months experience in collections
  • Excellent Customer Service Skills
  • MS Office Experience and proficient in Excel
  • Ability to process data accurately and pay attention to detail
  • Fully Bilingual (English/Spanish required)

Pivotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Job Types: Part-time, Temporary, Internship

Pay: $17.00 – $19.00 per hour

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Hours per week:

  • 10-19

Paid Training:

  • Yes

Management:

  • Team Lead

Internship Compensation:

  • Pay

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Detail-oriented — would rather focus on the details of work than the bigger picture

Company's website:

  • https://www.pivotel.com/

Company's Facebook page:

  • https://www.facebook.com/PivotelAmerica/

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Temperature screenings
  • Social distancing guidelines in place

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