Coordinator of Outcomes Assessment North Carolina State University North Carolina State University 1,073 reviews

Posting Number

Internal Recruitment

Working Title
Coordinator of Outcomes Assessment

Anticipated Hiring Range
Commensurate with Experience.

Work Schedule
Monday – Friday, 8:00 am – 5:00 pm; hours may vary as needed.

Job Location
Raleigh, NC

Provost's Office

About the Department

The Office of Assessment & Accreditation (OAA) supports NC State’s strategic mission by promoting continuous improvement, student success, and commitment to excellence through the facilitation of campus-wide assessment and accreditation processes. OAA leads the academic and administrative outcomes assessment processes, and works collaboratively with university stakeholders to coordinate comprehensive external program review. OAA is responsible for leading data collection and reporting for accreditation as well as facilitating the substantive change process for the institution.

OAA guides these efforts in congruence with NC State’s expectations for continuous improvement and excellence as well as with standards for compliance with specialized accreditors and our institutional accrediting body, SACSCOC.

Essential Job Duties
  • The Coordinator of Outcomes Assessment will be charged with assisting in carrying out the mission of the Office of Assessment and Accreditation. The position is in a high-energy environment and the person in the role will need to have a strong background in educational assessment, strong interpersonal and creative problem-solving skills and be flexible, independent, detail oriented and willing to produce work at a high volume.

The Coordinator of Outcomes Assessment will be responsible for the following:

  • Assisting with the facilitation of both the Administrative Unit Outcomes Assessment Process and the Academic Outcomes Assessment Process which includes determining requirements, setting due dates, consulting, evaluating reports, writing summary reports, and providing feedback to faculty on campus
  • Consulting with faculty and staff across the university to identify appropriate outcomes and assessment measures for administrative unit, academic, co-curricular and academic support assessment.
  • Consulting with faculty and staff across the university to develop and implement administrative unit, academic, co-curricular and academic support assessment plans.
  • Reading and responding to academic and administrative assessment reports.
  • Assisting in ensuring compliance with the Southern Association of Colleges and Schools accreditation requirements for accreditation and assessment.
  • Producing descriptive-level data needed to advance assessment work at the unit and division level.
  • Assisting in the design and implementation of the QEP assessment plan in collaboration with the QEP Committees.
  • Developing reports and presentations for a variety of audiences including full reports executive summaries, and powerpoint presentations.
  • Designing assessment instruments including questionnaires, interview and focus group protocols, and rubrics
  • Conducting quantitative data analysis on test data, rubric data, survey data, and student retention and graduation data
  • Assisting in coordinating the campus-wide assessment committees.
  • Developing and delivering assessment training sessions, workshops, and seminars for faculty, staff, administrators, and students.
  • Creating and managing surveys and forms using the university system (qualtrics).
  • Planning and assisting as needed with external comprehensive program reviews including

    assistance with creating schedules, working with programs to develop review documents, and other support as needed. Ensuring all steps of the process are completed including meetings prior to the review, during the review, and post review sessions and documentation.
  • Aiding in the support of and maintenance of the assessment software application.

Other Responsibilities
  • Additional duties as assigned.

Minimum Experience/Education

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications
  • Experience with outcomes assessment and assessment design
  • Experience with quantitative and qualitative methods and practices
  • Ability to organize, prioritize, and work efficiently under pressure and changing priorities
  • Strong team member
  • Strong work ethic is required.
  • Self-directed and visionary in overall areas of responsibility
  • Self-directed learner
  • Creative problem-solver
  • Ability to work with diverse faculty and staff from multiple disciplines and functions
  • Excellent interpersonal, organizational, written and oral communication skills.

Preferred Qualifications
  • A master’s degree in education, social sciences, the management or related area.
  • Three or more years of experience involving academic outcomes and assessment in education.
  • Ph.D. is preferred

Required License or Certification


Valid NC Driver's License required

Commercial Driver's License Required?

Job Open Date

Earliest Close Date- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

Notice to Applicants

Special Instructions

Position Number

Position Type

Position Classification Band Title
University Program Specialist

Position Classification Band Level

Position Classification Salary Range
$31,888 – $80,223

Salary Grade Equivalency

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

12 Month Recurring

Mandatory Designation – Adverse Weather
Non Mandatory – Adverse Weather

Mandatory Designation – Emergency Events
Non Mandatory – Emergency Event

Time Limited Position

Time-Limited Appointment Length (if applicable)

Is this position partially or fully funded on ARRA stimulus monies?

Department Id
020101 – Provost's Office


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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