Compliance Payment Specialist – Maryland

eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States and Canada.

eXp Realty attracts the most talented people from all fields. Whether you’re a real estate professional, engineer, marketer, accountant or another field, you’ll be challenged and inspired every day. Join us on this incredible journey!


GENERAL SUMMARY:

Represents eXp Realty as a front-line organization to assist agents and brokers with their Real Estate transactions. World-class customer service/experience is required for every interaction, with strong problem-solving skills, empathy, and urgency to every engagement.

The Compliance Payment Specialist for Maryland is responsible for the organization and preparation of transaction documents to facilitate transaction effectiveness and efficiency. They will also be responsible for the review of all contracts, addendums, notices, and agreements created as a result of our representation of eXp clients and customers.


MAJOR FUNCTIONS:

Work within cloud-based real estate transaction management platforms

Organize transaction documents

Check both platforms for the accuracy of file information

Complete daily tasks in a timely efficient manner

Assist Agents with payment processing management platform and commission disbursement questions

Assist Brokers for document review and reminders of the status of the file to fulfill

Communicate and answer Agent questions in a timely manner

Performs contract review to ensure legal and contractual compliance of transactions

Effectively and promptly communicates with agents regarding deficiencies in documents and providing explanation and assistance

Works hand-in-hand with the Designated Managing Broker(s) by supporting efforts to ensure compliance.

Able to audit incoming settlement statements to verify documents match Enterprise and also settle the file.

Able to work with the agents to identify errors on the files and work with the agents (before closing) and outside agencies (title companies after closing) to resolve settlement issues.

Such other duties as may be assigned


JOB SPECIFICATIONS:


Education:

BA/AA strongly preferred

High School Diploma/GED required


Experience

1+ years of relevant experience in real estate transaction process with a focus on delivering a world-class customer service/experience

1+ years of experience in contract review

Licensed MD agent or broker required

Real estate experience in Transaction Contract Management required

SkySlope experience preferred

A keen interest in, and experience in real estate compliance activities to include a thorough knowledge and understanding of legal obligations of real estate professionals under the state and federal law and in accordance with local MLS/Board Rules and Regulations

Excellent communication skills – written, verbal and interpersonal communication skills across all levels of the organization

Highly collaborative and capable of working with internal partners to facilitate successful results

Ability to make quick decisions and solve problems using good judgment

Possess the highest degree of integrity

Member of the National Association of REALTORS (NAR)

Ability to read and interpret documents including real estate contracts, leases, and settlement statements

Ability to maintain confidentiality and work well with agents

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