Community Educator – Osceola, AR 72370

Community Educator

JOB SUMMARY:

Assist with planning, coordinating, and implementing the marketing program for assigned territories. Coordinate and participate in activities with the marketing team and hospice staff to ensure that medical and non-medical communities are made aware of hospice services. Work to ensure timely admissions and an increased census.


SUPERVISION:

  • Supervised by: Patient Care Coordinator
  • Supervises: No one
  • Works closely with: All hospice staff

JOB SPECIFICATIONS:

  • Education:
    • Required: High School Degree or Equivalent.
    • Desired: College degree, license or experience in an area related to hospice services, such as healthcare administration, chaplain, social work, or nursing.
  • Experience:
    • Required: One year of healthcare and/or sales experience.
    • Desired: One year of hospice experience.
  • Licenses, Certifications and/or Registrations:
    • Current Driver’s License.
    • Proof of current Automobile Liability Insurance.
    • Certificate of Liability with limits of 100/300/100.
  • Specialized Knowledge and Skills:
    • Ability to work with all levels of management, including patients and their families.
    • Ability to cope with families experiencing emotional stress.
    • Humanitarian attitude and acceptance of the goals and philosophy of Legacy Hospice.

JOB FUNCTIONS:

  • Must achieve hospice appropriate referral/admission goals as set forth by Patient Care Coordinator and COO.
  • Required to complete at least 6 face to face marketing calls per day.
  • Coordinates, conducts, and maintains accurate records of all marketing activities.
  • Promotes and schedules community education activities, including visiting physicians, Nurses, hospital discharge planners, and nursing homes.
  • Participates in health fairs, chamber of commerce programs, and speaks to church and civic organizations.
  • Educates the community on the benefits of Hospice.
  • Helps develop a sense of urgency on all referrals with Patient Care Coordinator (PCC) and field Nurses.
  • Tracks and monitors all referrals.
  • Follows marketing routes as assigned.
  • Keeps PCC informed of all referrals.
  • Discusses with the PCC training, marketing routes, mileage reports, and Time Off Request to ensure consistent territory coverage that is efficient and cost effective for staff and company.
  • Sets up and assists with in-service marketing programs for hospice staff.
  • Completes/types all required marketing reports in a timely manner and according to company policy.
  • Available to assist the PCC with admissions, families, or referral sources needing information.
  • Attends marketing meetings and gives reports on progress.
  • When possible, schedule to attend IDT Meetings to keep up to date with patients’ statuses and referral sources.
  • Any other duties assigned.

PHYSICAL REQUIREMENTS:

  • Must be able to perform full-range sedentary work requiring sitting, standing, walking, and driving.
  • Must possess vision, hearing, feeling, physical strength, and dexterity necessary to perform all the duties of Community Educator.
  • Must be able to communicate effectively with individuals both verbally and in writing.
  • Must be able to give and receive instructions and information both in person and via telephone.
  • Work requires exerting force of up to 50 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 10 pounds constantly in moving objects or materials.

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