Clerk- Helper – Lynden, WA 98264

Safeway, Inc. Seattle Division

Page 1 of 2

Revision: 2002

Human Resources

JOB DESCRIPTION

Job Title: Helper Clerk

JOB DESCRIPTION:

As the primary contact for Safeway customers, the Helper Clerk provides friendly, courteous, and helpful

service. The Helper Clerk has a number of responsibilities inside and outside the store area. The Helper

Clerk will stock and face product and creates end displays. Bags and carries out groceries for customers

as needed. Cleans areas within the store. Ties up empty egg and milk crates. Assists customers with

finding items in store. The Helper Clerk may be assigned to any department in the store or assist in many

departments. May bring freight from the storage area to be stocked and rotated. May clean and sort

produce.

JOB DUTIES:

Safeway Helper Clerks employees are generally responsible for completing the following job duties:

1. Provide customer service as currently defined by the employer within the scope of the position and

within company policy.

1. Obtain stock from back room and transports to the appropriate area.

1. Rotate, condense, and stock shelves and end displays.

1. Gather and tie empty milk and egg crates.

1. Maintain cleanliness of various areas of the store.

1. Empty trash in compactor and cardboard into bailer and operate both machines. Empty trash into

dumpster.

1. May be assigned to bag groceries.

1. Assist customers on sales floor.

1. Other duties as assigned.

JOB RELATED QUALIFICATIONS:

1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or

related experience.

1. Ability to interact with customers and co-workers.

1. Ability to understand and follow instructions.

1. Ability to work independently.

SUPERVISORY RESPONSIBILITIES:

None

PERMITS/LICENSES:

Varies depending on store location and state/county requirements.

WORK ENVIRONMENT:

%Inside: 80% %Outside: 20%

Temperature Extremes: Varies depending on store location.

Chemicals: Seldom (mild detergents or glass cleaner).

Safeway, Inc. Seattle Division

SAFEWAY, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Page 2 of 2

Revision: 2002

Human Resources

Job Title: Helper Clerk

MACHINES, TOOLS, AND EQUIPMENT:

hand truck, six wheel cart, grocery cart, box cutter, pens, pencils, plastic and paper bags, spray bottle,

rags, mops, brooms, telephone/intercom, trash compactor


,
forklift, dumpster, knives, *bailer, *pallet jack,

  • Helper Clerk must meet age requirement to operate.

PHYSICAL DEMANDS:

Constant (over 70% of the time)

Frequent (30-70%)

Occasional (10-30%)

Seldom (1-10%)

Lifting:

Constantly lifts 1-20 lbs. when stocking. Frequently lifts 21-50 lbs. when stocking and moving freight.

Occasionally lifts 51-75 lbs. when moving freight.

Carrying:

Constantly carries 1-20 lbs. Occasionally carries 21-35 lbs. Seldom carries 36-50 lbs.

Pushing/Pulling:

Frequently pushes/pulls 1-35 lbs. Occasionally pushes/pulls 36-50 lbs.

Reaching:

Constant knee to shoulder level reaching for mid level shelf stocking, bagging groceries, and handling

cleaning tools. Occasional overhead and at or above shoulder level reaching when stocking and facing

upper shelves.

Standing:

Constant standing while on job. Sitting allowed on breaks.

Walking:

Constant walking while on job.

Climb/Balance:

Seldom climbing/balancing on ladder to reach upper shelves or change signs.

Trunk Functions:

Frequent neck rotation, bending of head, bending and stooping. Occasional twisting, crouching, squatting

and kneeling.

Upper Extremity:

Constant handling/grasping to stock, face, bag groceries and clean areas. Frequent repetitive motion

when stocking, facing and bagging. Seldom fine finger manipulation when facing small items.

V


ision
:

Use of peripheral vision and depth perception to move carts, six wheelers, and pallet jacks through

crowded aisles in store, and to push carts in parking area of store with moving vehicles present. Use of

near vision to read labels, lists, instructions, etc.

Hearing:

To converse with customers, provide service, answer questions, etc. To answer pages and receive

instructions from other employees.

S


peech
:

To converse with customers, answer questions, and advise as to product location. To page other

employees over intercom and give information.

Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet

overall job requirements.

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