City Dispatch Supervisor YRC Freight YRC Freight 1,430 reviews

The City Dispatch Supervisor will manage all the activities of the city drivers. Utilize available resources to transport shipments in the safest and most cost effective manner to meet or exceed customer expectations and achieve company goals.

  • Communicate company safety program and enforce safety rules and compliance with all government regulations. Maintain a safe work environment at all times. Follows all YRCF Safety protocols in the event of an accident or injury.
  • Develop daily delivery plan utilizing equipment, manpower, and other resources to ensure an effective / efficient operation and meet customer expectations.
  • Supervises all activities of drivers responsible for pick-up and delivery of freight at customer locations.
  • Manage work assignments, monitor performance and provide training on job duties, company policies and procedures.
  • Speak to employee groups and conduct effective pre-shift meetings.
  • Ensure proper work methods are utilized at all times.
  • Communicate clear performance expectations to ensure high-performance work environment and proactively provide specific, balanced and timely coaching/feedback to reinforce and encourage high performance and promote a culture of teamwork.
  • Complete necessary paperwork/data entry accurately and in a timely manner to ensure an efficient and steady flow of information.
  • Maintain knowledge of applicable Collective Bargaining Agreements.
  • Regularly communicates with customers for delivery and pick-up needs.
  • Ability to coordinate with Dock & Yard Operations, as well as clerical personnel, to properly service customer shipments in a timely fashion.
  • Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  • Building Trusting Relationships – Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
  • Collaborating – Working cooperatively with others to help a team or work group achieve its goals.
  • Communication – Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
  • Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Initiating Action – Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
  • Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  • High School graduate or equivalent.
  • Effective organizational, planning and prioritization skills.
  • Effective verbal, written and interpersonal communication skills.
  • Demonstrated Leadership and supervisory capabilities.
  • Willing to work any schedule, including weekends and holidays, in all types of weather.
  • Bachelor’s degree in transportation, business or related area.
  • Knowledge of local applicable collective bargaining agreements.
  • Proven knowledge of computer applications (MS office).
  • Knowledge of company policy, procedures and applicable collective bargaining agreements.

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


The position requires the ability to spend long hours standing while using office equipment and computers. Occasionally sit. Ability to perform repetitive tasks such as typing and keying. Continually speaking and hearing, giving and receiving directions. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

YRC Worldwide, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

About admin

Editorial Staff at SalesJobinfo is a team of Career experts led by damage_brain. Page maintained by damage_brain.
Subscribe To Newsletter
Be the first to get latest updates and exclusive content straight to your email inbox.
Stay Updated
Give it a try, you can unsubscribe anytime.