CIMD, Client Service Manager – Analyst – Scottsdale, AZ – Phoenix, AZ

CONSUMER (MARCUS BY GOLDMAN SACHS)

Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.

The Client Service Manager supports the Managing Director, Wealth Adviser, Wealth Manager and/or Relationship Manager in supporting the overall client relationship through ongoing client contact and general support. The Client Services Manager plays a highly visible role with both our clients and office visitors as our ambassador of client experience.

This position requires a pro‐active approach and ability to independently carry out the duties of the position. The ideal candidate should exhibit high standards, excellent communication skills, great client service skills, good judgment and ability to take initiative and prioritize daily tasks . The ability to effectively manage time and multi‐ task with attention to detail is critical to this role. This position requires a pro‐active, meticulous, and flexible person with a “can‐do” attitude in a fast paced and changing environment.

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