Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department.
Major Tasks, Responsibilities, and Key Accountabilities
- Exhibits clear understanding of all BJ’s Membership options, Including the importance of renewals, upgrading to our BJs perks programs.
- Offer all appropriate membership products such as membership renewal, EASY renewal option, My BJs Perks programs and awards redemption.
- Provides a high level of customer service to Members. Checks Members out in a timely and efficient manner.
- Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Packages shopping carts when necessary.
- Collects payments via cash, check, or other charge payments from members.
- Issues receipts, or change due to Members.
- Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
- Maintains the cleanliness of the frontline area. Assists in general club housekeeping when necessary.
- Returns re-sellable merchandise to the sales floor area.
- Manages self-checkout and scan and pan lanes. Assists Members with operations and technical difficulties.
- Required to meet cashier productivity expectations.
- Maintains all club policies and procedures.
- Performs other duties as assigned, including working in other departments as needed.
- Basic math skills preferred.
- Prior cashier or sales experience preferred.
Environmental Job Conditions
- Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
- Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
- Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
Job Type: Part-time