Cashier/Customer Service – Midvale, UT

The Cashier is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Cashier provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant and safe for all Guests and employees.

ESSENTIAL FUNCTIONS:
The essential functions of the Crew Person position are denoted below in the following key areas:

TOTAL GUEST SATISFACTION
Consistently provides quality Guest service experience that delivers total Guest satisfaction.

  • Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “SUPERSTAR Service.”
  • Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
  • Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
  • Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

JOB EXPECTATIONS

  • Consistently meets job expectations to positively impact the sales and profits of the restaurant.
  • Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
  • Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
  • Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

POLICIES & STANDARDS

  • Follows and complies with all company policies standards, procedures and guidelines.
  • Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
  • Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.
  • Is completely focused on and driven by the Guest.
  • Is of high personal integrity and treats all employees with honesty, respect and dignity.
  • Contributes to an environment of trust to ensure honest, open and direct communication.
  • Is performance oriented and driven; understands performance expectations and is aware of performance results.

EDUCATION
Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.

EXPERIENCE
Must be a minimum of 16 years of age.

SKILLS & ABILITIES:
Demonstrates and/or possesses the following:

Ability to work with others (as a team).

Ability to comfortably interact with all Guests.

Ability to look at the restaurant operations (from a Guests viewpoint).

Ability to meet performance standards for assigned tasks and duties.

Ability to take initiative.

Problem solving skills

PHYSICAL ABILITIES:

Stand for long periods of time.

Work around heat.

Work around others in close quarters.

Move throughout the restaurant and observe restaurant operations and employee work performance.

Job Types: Full-time, Part-time

Pay: $10.50 – $12.00 per hour

Experience:

  • Fast food: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

Additional Compensation:

Work Location:

Work Remotely:

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