Case Manager, International Students, LCSW or LMFT – Santa Cruz, CA

Under the direction of the Case Manager Supervisor, the Case Manager provides mental health care and case management coordination and support, in collaboration with Counseling and Psychological Services (CAPS) staff psychologists, psychiatrists, counselors, and UC Santa Cruz Student Health Center (SHC) providers.

The Case Manager provides services designed to assist students in optimizing their educational experience and minimizing the impact of illness, injury and emotional distress on their academic careers by coordinating mental health care through a network of campus and community resources. The Case Manager provides services to other campus departments as necessary, coordinating CAPS services with the Student Health Center (SHC) providers, Residential Life, and the Colleges. This person will work with a variety of Student Success departments that serve students, as well as provide consultation services for faculty and staff in dealing with distressed students.

In discharging these duties the Case Manager is expected to be keenly sensitive to issues of gender, culture, race, ethnicity, sexual orientation, disabilities, etc. and to be skilled with techniques for counseling students with diverse backgrounds. All the Licensed Case Manager’s activities are performed within the limits of the standards and ethical principles of their professional organization, as well as applicable legal mandates for mental health professionals in the State of California.

This position requires demonstrated expertise and understanding working with International Students while providing Case Management Services.

Qualifications / Competencies

Experience working with International students and the challenges they face in a college/university setting

Demonstrated knowledge of the support needed by International students in a college/university setting

Demonstrated comprehensive understanding working with Asian culture

Expertise in clinical case management in a medical or integrated behavioral health setting

Strong knowledge and experience providing psychological diagnoses, brief interventions, and case management services to international students

Able to rapidly provide these services while working in a fast-paced environment where interruptions may be frequent and task-shifting is required

Demonstrated multicultural competence in mental health service provision

Knowledge of how race, ethnic identity, gender, sexual orientation, disability, privilege and multiculturalism relate to psychological service delivery in a college/university setting

Broad skills and competencies associated with providing multi-cultural counseling services and experience with communities underserved in mental health care

Experience providing service to a young adult population

Strong familiarity with a wide range of psychological interventions including harm reduction, assessment, crisis intervention, and crisis management

Demonstrated ability to work as part of an interdisciplinary team of mental health and health providers, including physicians, psychiatrists, nurse practitioners and physician assistants

Demonstrated skills and experience in developing liaison relationships and consulting with diverse faculty, staff, public and private mental health providers and students regarding student mental health issues

Demonstrated skills and ability to work with a diverse population, particularly when students are in varying states of emotional distress

Highly effective interpersonal, written and verbal communication skills; ability to work in a highly collaborative manner

Flexibility and willingness to accommodate client needs and colleague requests for support; comfortable with a varied clinical schedule

Thorough knowledge of applicable laws and standards of professional conduct

Experience in the use of electronic/medical records systems; must be computer literate

Preferred Qualifications / Competencies

Experience as a case manager in a behavioral health care setting (i.e. Behavioral Health Unit, Day Treatment Program, Outpatient Mental Health Center)

Able to conduct psychotherapy in Mandarin

Demonstrated ability to work with required computerized clinical record keeping systems

Counseling experience in a college/university setting

Demonstrated knowledge of a university environment and of the developmental issues and difficulties typically encountered by college students


Special Conditions of Employment

Valid California license, in good standing, as a Social Worker (LCSW), or Marriage and Family Therapist (LMFT)

Prior to formal offer of employment, the selected candidate will be required to successfully complete a pre-employment criminal history background check and a pre-employment credentialing check.

Once employed, selected candidate:
Will be required to take HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire;

Will be required to complete and renew Title IX (sexual harassment) training, as required;

Will be required to comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies; Current health safety requirements to be discussed during interview.

Job will require occasional working of non-traditional hours.

Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here:


Critical position requiring background check(s)?


Background check(s) required

Criminal History Review

Verification of License, Certificate or Degree

If you selected “license, certificate or degree” above, specify the type here:

See Special Conditions of Employment

Does this position require an E-Verify check?

(Note: Certain positions funded by federal contracts or sub-contracts require the selected candidate to pass an E-Verify check which confirms the individual’s eligibility to work in the U.S.)

No, this position does not require an E-Verify Check.

Will the employee be required to participate in the DMV Pull Notice program?


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