The Case Manager provides services designed to assist students in optimizing their educational experience and minimizing the impact of illness, injury and emotional distress on their academic careers by coordinating mental health care through a network of campus and community resources. The Case Manager provides services to other campus departments as necessary, coordinating CAPS services with the Student Health Center (SHC) providers, Residential Life, and the Colleges. This person will work with a variety of Student Success departments that serve students, as well as provide consultation services for faculty and staff in dealing with distressed students.
In discharging these duties the Case Manager is expected to be keenly sensitive to issues of gender, culture, race, ethnicity, sexual orientation, disabilities, etc. and to be skilled with techniques for counseling students with diverse backgrounds. All the Licensed Case Manager’s activities are performed within the limits of the standards and ethical principles of their professional organization, as well as applicable legal mandates for mental health professionals in the State of California.
This position requires demonstrated expertise and understanding working with International Students while providing Case Management Services.
Qualifications / Competencies
Experience working with International students and the challenges they face in a college/university setting
Demonstrated knowledge of the support needed by International students in a college/university setting
Demonstrated comprehensive understanding working with Asian culture
Expertise in clinical case management in a medical or integrated behavioral health setting
Strong knowledge and experience providing psychological diagnoses, brief interventions, and case management services to international students
Able to rapidly provide these services while working in a fast-paced environment where interruptions may be frequent and task-shifting is required
Demonstrated multicultural competence in mental health service provision
Knowledge of how race, ethnic identity, gender, sexual orientation, disability, privilege and multiculturalism relate to psychological service delivery in a college/university setting
Broad skills and competencies associated with providing multi-cultural counseling services and experience with communities underserved in mental health care
Experience providing service to a young adult population
Strong familiarity with a wide range of psychological interventions including harm reduction, assessment, crisis intervention, and crisis management
Demonstrated ability to work as part of an interdisciplinary team of mental health and health providers, including physicians, psychiatrists, nurse practitioners and physician assistants
Demonstrated skills and experience in developing liaison relationships and consulting with diverse faculty, staff, public and private mental health providers and students regarding student mental health issues
Demonstrated skills and ability to work with a diverse population, particularly when students are in varying states of emotional distress
Highly effective interpersonal, written and verbal communication skills; ability to work in a highly collaborative manner
Flexibility and willingness to accommodate client needs and colleague requests for support; comfortable with a varied clinical schedule
Thorough knowledge of applicable laws and standards of professional conduct
Experience in the use of electronic/medical records systems; must be computer literate
Preferred Qualifications / Competencies
Experience as a case manager in a behavioral health care setting (i.e. Behavioral Health Unit, Day Treatment Program, Outpatient Mental Health Center)
Able to conduct psychotherapy in Mandarin
Demonstrated ability to work with required computerized clinical record keeping systems
Counseling experience in a college/university setting
Demonstrated knowledge of a university environment and of the developmental issues and difficulties typically encountered by college students
Special Conditions of Employment
Valid California license, in good standing, as a Social Worker (LCSW), or Marriage and Family Therapist (LMFT)
Prior to formal offer of employment, the selected candidate will be required to successfully complete a pre-employment criminal history background check and a pre-employment credentialing check.
Once employed, selected candidate:
Will be required to take HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire;
Will be required to complete and renew Title IX (sexual harassment) training, as required;
Will be required to comply with current Student Health Center employee health safety requirements for health care workers as defined by state and federal regulatory agencies; Current health safety requirements to be discussed during interview.
Job will require occasional working of non-traditional hours.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here: https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5
Critical position requiring background check(s)?
Background check(s) required
Criminal History Review
Verification of License, Certificate or Degree
If you selected “license, certificate or degree” above, specify the type here:
See Special Conditions of Employment
Does this position require an E-Verify check?
(Note: Certain positions funded by federal contracts or sub-contracts require the selected candidate to pass an E-Verify check which confirms the individual’s eligibility to work in the U.S.)
No, this position does not require an E-Verify Check.
Will the employee be required to participate in the DMV Pull Notice program?