Care Specialist PeopleCare Health Services PeopleCare Health Services 20 reviews

Job Summary

  • To provide quality, compassionate services in accordance with the client’s program and care plans. The primary goals are to promote consumer dignity, independence, comfort, mobility, personal appearance, and safety.

Duties/Responsibilities

  • At the direction of the office Assistant Agency Manager and/or the office Schedulers the Care Specialist will receive their various assignments daily. Schedules can and will be adjusted on a last-minute basis depending on the needs and clients
  • Based on program of the client being assigned the following duties will be performed:

HCBS/Private Pay/VA Clients

  • Performs homemaking and personal care duties in the client’s home, during the hours and on the days assigned
  • Assists the client with other needs as outlined by the care plan
  • Recognizes the importance of a clean, healthy environment in performing household tasks and takes measures to keep the home in safe condition
  • Protects and respects the confidentiality of all client records and relationships and keeps all client personal health information according to policy
  • Completes requisite paperwork and documentation on time and accurately
  • Attends training applicable to the duties performed and makes other training needs known to the office staff
  • Follows agency policies and procedures
  • Communicates with the appropriate office personnel on client needs and assists in coordinating care with family members
  • Performs other duties as assigned

IHSS Clients

  • In the consumer’s home performs skilled attendant, personal care, and homemaking duties outlined in the care plan, during the hours and on the days assigned by the consumer or authorized representative
  • Recognizes the importance of a clean, healthy environment in performing household tasks and takes measures to keep the home in a safe condition
  • Protects and respects the confidentiality of all client records and relationships and keeps all client personal health information according to policy
  • Completes required paperwork on time and accurately
  • Attends training applicable to the duties performed and makes other training needs known to the office staff
  • Follows state regulations and office policies and procedures
  • Communicates with the appropriate office personnel on consumer needs
  • Immediately reports all incidents to the office
  • Performs other duties as assigned by the consumer that fall within state regulations, the policies of this agency and as time allows
  • Caregiver Check Offs – After completion of training Care Specialist will, under the supervision of the RN’s, conduct caregiver check off’s in the homes when needed.
  • Setting up equipment for Video Observation of client visits.
  • Coverage Assurance. In conjunction with schedulers respond to situations where scheduling conflicts, emergencies and/or call outs arise that could result in a missed visit. Ensure that Private Pay clients are started immediately with care. Work with clients who are not utilizing full hours due to lack of caregiver.
  • Miscellaneous: Perform other functions as directed by the Supervisor, Agency Manager, and/or the Home Care Administrator (Items may include, but not limited to filing, phone coverage or special projects).

Supervisory Responsibilities

  • None

Required Skills/Abilities

  • Ability to communicate pleasantly, professionally, and effectively with office staff and third parties in person, writing and over the phone
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Demonstrates initiative regarding collaboration and independently performs high quality work
  • Familiarity with the concepts, practices, and procedures of the home care industry
  • Ability to function well in a high-paced, and at times, stressful environment
  • Proficient with Microsoft Office Suite and other related software
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Excellent problem-solving skills
  • Thorough in all aspects of the job
  • Collaborative and Coachable

Education

  • High school/GED or equivalent desirable
  • Basic First Aid and CPR preferred, but not required

Experience

  • Experience in the field of home health care is preferred but not required
  • Experience managing a home and family or caring for disabled individuals is extremely desirable
  • Current driver’s license required

Requirements

Working Conditions

  • Prolonged periods of sitting at a desk and working on a computer.
  • Essential physical requirements, such as standing, kneeling, squatting, stooping, or typing.
  • Physical effort/lifting, such as sedentary – up to 10 pounds; light – up to 20 pounds; medium – up to 50 pounds; heavy – over 50 pounds.
  • May be required to work weekends, nights, or be on-call as a regular part of the job.

Working Location(s)

  • Client Homes

Travel Requirements

  • Travel to and from assignments within a 60-mile radius is expected.

PeopleCare Health Services 2021 Benefit Information

Full-Time / Salaried & Hourly Office Employees

  • Medical: Office Visit Co-Pay Plan (Minimum Essential Coverage) – 100% paid if no other coverage*
  • Medical: Catastrophic Medical Plan Reference Based Pricing (Minimum Value Plan) *
  • Direct Primary Care Membership – 100% paid if no other coverage*
  • Group Life, AD&D – 100% paid*
  • Long Term Disability – 100% paid*
  • Dental Insurance – 100% Paid*
  • Vision Insurance*
  • Voluntary Supplemental Benefits* – Accident Insurance, Critical Illness Insurance, Life Insurance, Short Term Disability Insurance
  • Employee Assistance Program*
  • Paid Vacation Leave – Accrues based on years of service starting with 10 days per year up to 20 days per year**
  • Paid Sick Leave – 48 hours per year
  • 401(k) retirement plan after 1 year of service
  • Seven (7) paid holidays – 6 company designated and 1 floating holiday
  • Referral bonuses for staff positions

Part-Time / Hourly Office Employees

  • Medical: Office Visit Co-Pay Plan (Minimum Essential Coverage) *
  • Direct Primary Care Membership*
  • Paid Vacation Leave – Accrues based on years of service starting with 10 days per year up to 20 days per year**
  • Paid Sick Leave – 48 hours per year
  • 401(k) retirement plan after 1 year of service

*Available 1st day of the month following 60 days of employment

** Available 1st days of the month following 90 days of employment

Position Classification Information

Department: Operations

Companies Assigned: 44445

Position Family: Operations

Career Level: Individual Contributor

EEO Class: 9 – Service Workers

Workers Compensation Class: 883515 – Homemaker Service Physical Assistance

FLSA OT Exempt Classification: No

Pay Grade: 2

Pay Range: $15 – $17 per hour

Revision Date: 1/1/2021

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • On call
  • Weekends

Work Location:

  • On the road

Company's website:

  • www.peoplecarehs.com

Company's Facebook page:

  • https://www.facebook.com/peoplecarehs/

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

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