Call Center Representative RVTires.com / Tire Rescue RVTires.com / Tire Rescue

Tire Rescue is seeking Customer Service Representatives to join our team! The successful candidate will work in our call center department to coordinate tire related roadside assistance nationwide for motor club members.

We are a fast-growing company with many opportunities to promote from within.

Responsibilities:

  • Coordinate service appointments and update customer status into road service management system
  • Interact with customers to provide product and service information

Qualifications:

  • Map reading ability
  • Ability to prioritize and multitask
  • Pleasant, friendly and professional demeanor
  • Excellent verbal and written communication skills
  • Computer skills
  • Strong attention to detail and organizational skills
  • Ability to work in fast paced environment
  • Able to work weekends with 2 consecutive mid-weekdays off
  • Recreational Vehicle and/or Vehicle knowledge a plus
  • Auto Mechanic and/or Tire knowledge a plus

Additional Information:

  • Training is provided
  • Supervisor / Manager promotions to the right candidates
  • Full-time (40 hours)
  • Salary: $30,000.00 to $38,000.00 /year + bonuses

Job Type: Full-time

Pay: $30,000.00 – $38,000.00 per year

Benefits:

  • 401(k)
  • Health insurance

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Stable — traditional, stable, strong processes
  • Team-oriented — cooperative and collaborative

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Sanitizing, disinfecting, or cleaning procedures in place

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