Home / Jobs / Business Support Consultant 4 – West Des Moines, IA 50265

Business Support Consultant 4 – West Des Moines, IA 50265

Wells Fargo technology teams drive innovation to create a more powerful and fulfilling financial experience for our customers and team members. You will join more than 24,000 team members supporting 95 billion transactions annually in 10 countries. Our career opportunities span the technology spectrum: advanced analytics, big data, information security, application development, cloud enablement, project management and more.

Check out the top traits we’re looking for and see if you have the right mix. Additional related traits listed below.

  • Analytical
  • Detail-oriented
  • Insightful
  • Inventive
  • Problem Solver
  • Curious

Wells Fargo wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Medical, Dental and Vision
  • Employer Matching 401(k)
  • Tuition Reimbursment
  • Maternity and Paternity Leave
  • Paid Time Off


Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers’ financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

Consults with management and business partners on matters of significance regarding strategic approaches, effectiveness of support function, and business performance improvement opportunities for the applicable business functions. Such
consultation includes discussion of alternatives and implications. Presents to executive management on business performance and recommends strategies to implement changes and improvements. Utilizes thorough knowledge of the LOB’s or business group’s functional area or products to support and drive strategic initiatives for the business. Provides work direction to lower level staff. Leads support functions and/or operations/production oversight usually for multiple business groups for a Line of Business or for a significantly diverse and complex business group within a Line of
Business. Functions supported may include: policy/procedure administration and adherence, systems/change initiatives, business continuity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, pipeline, process improvement, quality management (example: may include negotiation of SLA and QA program across multiple LOBs), MBO development, communications, financial control/budgeting oversight (example: monitoring business expenses) and/or team member processing (example: planning focal review). Works with business partners to identify requirements, design alternatives, project schedules, to relocate existing infrastructure through Core and Regional data centers. Participates in planning and directing program schedules, monitoring project status in comparison to project time lines. Provides consistent and comprehensive status reports, project updates, and identifies risk, significant issue tracking, and communication at the team level. May act as an internal consultant within technology and business groups to re-engineer technical processes for greater efficiency.


Required Qualifications

  • 8+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services
  • 5 + years of technology project management experience
  • 3+ years of customer relationship management experience


Desired Qualifications

  • Data center experience
  • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
  • Intermediate Microsoft Excel skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong negotiating skills


Other Desired Qualifications

  • 2+ Years experience w/ Repository Data Base
  • 2+ Years experience w/ Service Life Extension Program
  • Technical understanding of data center infrastructure hardware technologies (Virtual Host Environments, F5, Infobox, DataPower, Storage Arrays, switches, etc.)


Job Expectations

  • Ability to work outside of regular business hours


Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

AZ-Chandler: Min: $91,700 Mid: $131,000
NC-Charlotte: Min: $91,700 Mid: $131,000
IA-West Des Moines: Min: $91,700 Mid: $131,000


Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

ENT TECHNOLOGY

About admin

Editorial Staff at SalesJobinfo is a team of Career experts led by damage_brain. Page maintained by damage_brain.

Leave a Reply

Your email address will not be published. Required fields are marked *