This is a 100% of full-time, Exempt position. The position will primarily work from the Mount Vernon Campus, but will occasionally be required to travel to the Whidbey Island Campus to support assessment functions. This position reports to the Dean of Enrollment Services. Evening and weekend hours may occasionally be required.
This position is funded through June 30, 2021 with the goal of renewal on July 1, 2021. This position is dependent upon continued funding.
Note: Most classes and college services are offered online at this time. Telework is anticipated for most positions until further notice. Upon approval to resume normal operations, continuation of work activities at the primary worksite is expected.
Nestled between the Cascade Mountains and Puget Sound in the northwest corner of Washington State, Skagit Valley College is located 60 miles north of Seattle and 80 miles south of Vancouver, BC. SVC was established in 1926 in Mount Vernon. Operating as one college with several campuses and centers, SVC serves Skagit, Island and San Juan Counties with campuses in Mount Vernon and Oak Harbor, centers in Friday Harbor and Langley, and a Marine Manufacturing and Technology Center in Anacortes.
Skagit Valley College adheres to a set of guiding principles:
Respect, Integrity, Open and Honest Communication, Collaboration, and Compassion
Duties and Responsibilities: Testing Administration:
- Administration of the Comprehensive Adult Student Assessment Systems (CASAS) testing system for SVC, including:
- Develop procedures and oversee implementation of CASAS testing, student data input, data checking and synchronization of student records using appropriate data base files (Student Management System and Washington Adult Basic Education Reporting Systems) for district ABE, ELA and IBEST programs
- Develop schedules for student CASAS testing, input data and verification for CASAS test scores into the WABERS database in accordance with established guidelines or procedures ;
- Provide training on CASAS testing for ABE , ELA, and IBEST personnel across the district.
- Represent SVC as CASAS Cadre Member at all state CASAS trainings and conferences.
- Establish and maintain confidential student records and files;
- Collaborate closely with the Bilingual Administrative Assistant, and additional BEdA colleagues, to ensure accurate testing timelines and data accuracy.
- Prepare and provide various reports for administration, staff and students following FERPA, CASAS, WABERS, GED and ADA confidentiality regulations;
- Develop materials for advertising/announcements of testing center information regarding program services, hours, etc;
- Work with appropriate departments to develop a schedule that meets the needs of students and the institution.
- Activate and manage remote and local testing sites for placement testing;
- Maintain test security for all tests including CASAS, GED, Accuplacer and other professional certification, placement and accommodated tests;
- Maintain relevant procedural documents ,as well as records for all tests, administered by Assessment Services; Troubleshoot technological issues with Information Technology staff, CASAS support staff, PearsonVUE support staff, ATI representatives, and other vendor supports;
- Collaborate with Technology Support Services and vendors to maintain test platforms, including upgrades and updates of operating systems and software and/or hardware;
- Coordinate contracts with vendors, determine projected quantities and prepare purchasing documents and materials;
Proctoring and Placement:
- Proctor SVC developed assessments in English and Spanish to determine English for Academic Purposes (EAP) and English Language Learners (ELL) course placement and advancement. This includes intake placement assessments for new students, and additional competency based assessments for course advancement.
- Serve as bilingual proctor for CASAS, ELA assessments, Cambridge-Michigan Language Assessment (CAMLA), Accuplacer, PearsonVue, ATI TEAS, ACT, Smarter Balance and additional assessments provided by Assessment Services.
- Support Enrollment Services intake process by determining placement for incoming students based on assessment scores, and high school and prior college transcripts.
- Travel to area high schools and community organizations for assessment proctoring; in both English and Spanish.
- Create and maintain a welcoming environment
- Working with the Dean, recommend, develop and implement policies and procedures that foster and promote student-centered services and programs and ensure smooth and effective operations;
- Assist in implementing departmental objectives;
- Answer a variety of general telephone and in-person inquiries from applicants, staff and others;
- Attend statewide meetings regarding assessment and attend relevant professional development activities to maintain knowledge and skills related to assessment.
Assessment Subject Matter Expertise and Liaison:
- Serve as a liaison to staff and faculty to provide increased understanding and interpretation of assessments;
- Serve as the liaison to District instructional units (including English Language Acquisition, English for Academic Purposes, English, Math, and Counseling) and Basic Skills Committee regarding the development of accurate course placement procedures;
- Facilitate communication and collaboration regarding testing procedures and policy changes in various divisions;
- Advise students, staff, and the public regarding assessment content, policies, and procedures;
- Review new testing requests and make recommendations;
- Remain current on testing and placement innovations in the community college setting.
Testing Center Oversight & Administration:
- Initiate, plan, organize, and prioritize the work of the Testing Center staff in collaboration with Enrollment Services colleagues;
- Provide support to the Dean in preparing, allocating and administering budget, including the determination of staffing and operational requirements;
- Approve and monitor expenditures, reconcile program budget expenditures, plan staffing, and other related expenditures according to budget parameters;
- Act as a contact for Assessment Services, attend meetings, and disseminate testing announcements and important notifications;
- Supervise, coordinate, train and schedule work load for hourly Testing Center staff;
- Develop work and vacation schedules to assure appropriate staffing levels and workloads;
- Distribute test records to appropriate District personnel and students, draft required reports, and respond to special requests.
General Support and Other Duties:
- Working with the Dean, resolve grievances and collaborate with SVC staff and faculty to determine appropriate solutions;
- Participate in equitable decision-making;
- Perform other special projects and duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge and/or understanding of:
- Commitment to equity and inclusion;
- Staffing and test schedule management serving multiple college departments;
- State and federal laws pertaining to educational assessments.
- Microsoft applications such as Excel, Outlook, and Word programs or similar programs applicable to student services and testing and assessment;
- Time management, multi-tasking and ability to effectively handle sensitive situations while meeting multiple competing deadlines;
- Effective and professional verbal/written communication with testers, college entities and the community served;
- Strong project management skills.
- Communicate and work respectfully and effectively with people from diverse backgrounds such as racial, ethnic, religious, linguistic, gender, age, sexual orientation, socio-economic, and with diverse physical and learning disabilities;
- Promote excellent customer service in a fast-paced, multicultural setting;
- Handle difficult/sensitive situations, using sound and independent judgment within policy and legal guidelines as well as best practice guidelines;
- Contribute to equity and inclusion by fostering a climate of multicultural appreciation and awareness;
- Supervise and evaluating staff; providing effective leadership and motivating staff and colleagues;
- Work effectively both independently and as part of a team with diverse groups of staff, students and faculty members.
- Establish and maintaining effective working relationships for faculty, staff and administration.
Qualifications: Minimum Qualifications:
- Multilingual in English and Spanish, including ability to read, write, and speak in Spanish at an advanced/fluent speaker level;
- Bachelor's degree, equivalent education, or higher in a related field or program;
- Two (2) years of professional experience in higher education, or equivalent such as a community organization or program that provides services to a specialized population;
- Project management skills;
- Work experience in a setting that requires confidentiality and adhering to policies and procedures;
- Leadership skills or previous experience leading teams;
- Experience working with diverse populations.
- Work experience in a Testing and Assessment Center, Enrollment Services Office; or other public serving institution
- Experience providing accommodated testing for students with disabilities.
Salary, Benefits, Conditions of Employment, Application Procedure: Salary and Benefits:
- Annual salary rate for this twelve-month, 100% of full-time position is $47,500 depending on experience;
- Contracts are written annually for the period of July 1 to June 30. This position will be filled as soon practical after a candidate is identified and the salary will be pro-rated for the remaining contract period.
- This position is overtime-eligible and is civil service exempt;
- Salary, retirement, medical and insurance benefits are provided in accordance with state regulations and may be subject to change in accordance with legislative mandates. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx.
Conditions of Employment:
- Prior to employment, the candidate must pass a criminal background check;
- If hired, you will be required to provide proof that you are either 1) a U.S. citizen, or 2) an immigrant whose status permits you to lawfully work in this country;
- Completion of academic degree(s) will be verified through receipt of official transcripts at the time of hire;
- This position is required to travel. Have or ability to obtain by the time of hire, a Washington State driver license or equivalent and proof of auto insurance.
- Ability to work occasional evening and weekend hours.
To be considered for this position, applicants must:
- Meet the minimum qualifications and;
- Submit a complete application to the online recruitment system at www.skagit.edu that includes the following:
- The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
- A current resume; (Attachment: Resume)
- A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).
In order to be considered for the position, you must complete the online application in full and attach the required supplemental documents. Failure to provide this information may eliminate you from consideration for this position.
Application Deadline: Priority screening will begin after February 15, 2021. Applications received on or before this date will receive first consideration. Applications received after the screening date may be considered until the position is filled.
Please be aware that the College hiring authorities reserve the right to hire one or more candidates and may exercise the option to make a hiring decision prior to the conclusion of the recruitment process. Only candidates selected to interview will be contacted.
Application Assistance: If you have questions about the position or require special accommodation, you may contact Human Resources at (360) 416-7794, Monday through Thursday, 8:00 am to 5:00 pm Pacific Time. SVC complies with the Americans with Disabilities Act. Applicants with disabilities who require assistance with the recruitment process may leave a TDD/TTY message at (360) 416-7718 by the application closing date.
For questions regarding the online application system, you may call NEOGOV Applicant Tech Support at (855) 524-5627 from 8:00 am to 5:00 pm Pacific Time. For best results, apply using one of the following browsers supported by NEOGOV: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and later versions of Internet Explorer.
SVC Annual Security Report: The U.S. Department of Education and the federal Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all colleges to provide information to current and prospective students and employees about campus safety policies, procedures and statistics on certain crimes, including hate crimes, domestic violence, dating violence, stalking and sexual assault. We are required to report our campus security information and statistics in an Annual Security Report, which is updated annually each October. All prospective employees may obtain a copy of the Annual Security Report from the Human Resources Office by calling (360) 416-7794 or by accessing the Report at: https://www.skagit.edu/about/safety-security-parking/
Skagit Valley College is an equal opportunity employer and is committed to providing equitable opportunities for all groups in terms and conditions of employment and personnel practices. SVC does not discriminate on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. All faculty and staff hired at Skagit Valley College are encouraged to embrace, continually support, and enhance diversity and equity on our campus and in our community.