BigFix Engineer – Reston, VA 20191


Zermount is seeking a motivated, career and customer-oriented Senior BigFix Engineer to join our team in Reston, VA to provide unparalleled support to our customer and to begin an exciting and rewarding career within Zermount. The Sr. BigFix Engineer will support multiple federal agencies through the Continuous Diagnostics & Mitigation (CDM) Program. The CDM Program is a high profile, high-visibility, cybersecurity modernization and risk management program where you can contribute innovative solutions and consult with many different federal agencies to enhance their Information Assurance (IA) programs and continuous monitoring capabilities.

The Sr. BigFix Engineer is responsible for the integration and hands-on implementation of new capabilities and managing existing capabilities for federal agencies in support of the CDM DEFEND E project and customer requirements. The Sr. BigFix Engineer will work closely with architects, design engineers, and integrators to assess customer requirements and deploy and extend capabilities offered by the COTS and custom tools, and support dashboard data requirements. Additionally, you will serve as a trusted advisor, providing subject matter expertise, guidance, and applying best practices.

Essential Functions:

  • Design, integrate, deploy, operate and maintain CDM tools and capabilities in enterprise on premise and Cloud environments
  • Develop installation, configuration, and deployment methods including scripting, use of APIs, orchestration, automation, and database services to support the integration and configuration of asset management applications and security technologies
  • Work with architects, integration engineers, and developers to design solutions and improve data quality, security, and compliance or extend current capabilities and offerings to customers
  • Assess system designs to validate them against expected technical parameters in support of the CDM data model
  • Identify, analyze, define, and coordinate user, customer, and stakeholder needs and translates them into hardware and software requirements
  • Identify and manage solution dependencies with other systems and elements of the enterprise IT infrastructure
  • Identify technical risks and develop mitigation strategies
  • Perform data validation, analysis, warehousing, and data mining to improve Data Consistency and address gaps
  • Develop and maintain detailed installation documentation and SOPs as required
  • Provide best practice guidance to government customers including deployment and integration strategies to deploy and integrate asset management tools like: IBM BigFix and SCCM; including 3rd party integrations like ServiceNow, Carbon Black, and Splunk
  • Create technical documentation, diagrams, guides, schedules, and other deliverables to support internal and external customers
  • Provide tool operations and maintenance support, Tier 3 customer support as the subject matter expert
  • Provide mentoring and support to other engineers


Required Skill and Experience:

  • 7-9 years’ with a Bachelor’s Degree, 4-0 years’ with a Master’s Degree
  • Minimum of 5 years’ experience administering IBM BigFix or similar tools, such as Microsoft SCCM as subject matter expert and hands-on experience with tool deployment, configuration, customization, and endpoint management in a large enterprise setting
  • Experience applying effective tool lifecycle management including: developing effective inventory methods and baselines, patch assessment and management, hardware asset discovery, software asset management, configuration settings management, protections, and containerization methods, etc.
  • Experience developing applying fixlets and tasks or similar script and query methods required to perform patch baselines; including testing and deployment strategies
  • Experience establishing security compliance and policy configurations
  • Effective communications skills, both oral and written
  • Experience leading technical discussions with internal and external customers
  • Experience developing and/or deploying provisioning methods, scripts, and applications
  • Experience and use of the key tools, technologies and relevant script methods relevant to asset management provisioning
  • Experience and use of the key technologies relevant to application configuration or integration including SSL, DHCP, Active Directory, LDAP, JDBC, ODBC, PKI, GPOs, PowerShell, SSH, etc.
  • Experience managing enterprise device types and operating systems (Windows, Mac OS and UNIX) to include, Active Directory and Windows domain management including patch and configuration management and group policy objects
  • Understanding and use of Microsoft SQL database, database definition, procedures, and advanced SQL
  • Ability to troubleshoot broad-ranging issues (operating systems, network, firewall, COTS products, access and authentication schemes

Preferred Qualifications:

  • Experience implementing, configuring, and administering enterprise hardware and/or software asset management tools and applying inventory and patch management methods in large enterprise settings
  • Patch management and analysis across multiple operating systems including Windows, Mac OS, and Unix, including patch analysis and remediation
  • Experience supporting incident response and handling; scanning for malicious content, automation, aggregation of intelligence data, development of remediation methods
  • Experience managing endpoints and content delivery in the Cloud
  • Experience using Virtualization Technologies, such as VMware, vSphere, Xen
  • Ability to perform ETL operations to retrieve enrichment content from existing hardware, software, system boundary inventories
  • Knowledge of CPEs, CVEs, and CCEs
  • Knowledge of NIST, RMF, or CDM Framework


  • Bachelors Degree in MIS, Computer Science or related field or equivalent technical/vocational certification and a combination of experience preferred


  • Microsoft Certified Solutions Expert (MCSE) or equivalent preferred
  • ITIL and/or Agile Scrum certification is a plus
  • CISSP Certification is preferred


  • Candidate must be a US Citizen and capable of attaining DHS Suitability and Public Trust 6C Clearance or above. Active Secret clearance or above is preferred.

Work Location and Core Hours:

Reston, VA



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