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Administrative Support Assistant II – Fullerton, CA 92831

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

About the Position:
The Office of Registration and Records is committed to serving students and the campus community by providing quality service that facilitates enrollment, retention, and degree completion, while maintaining accurate academic records for the University. We are also responsible for processing transfer credit, maintaining articulation agreements, with other institutions. Additionally, we register new and continuing students for classes, maintain academic records, prepare transcripts and diplomas, and reviews petitions for exception to University Policy. We are seeking an exceptional individual to join our team as an Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Administrative Support Assistant provides detailed information regarding the admissions process. Accepts transcript requests, petitions, major/minor changes, prior term verification requests, and other miscellaneous forms and reviews for content and completeness. Performs enrollment verification for current students, as an ongoing process, to certify attendance at the university. Provides assistance and resolution for student registration problems in person. Explains registration procedures, policies, and deadlines to new and continuing students, as wells as to campus staff and faculty. Processes registration transactions in the CMS student records system. Provides information on university academic policies and procedures. Other duties as assigned.

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