Administrative Supervisor City of Austin City of Austin 428 reviews

Posting Title
Administrative Supervisor

Job Requisition Number

Position Number

Job Type

Division Name
Animal Services Admin

Minimum Qualifications

  • Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in Business, Public Administration or in a field related to the job, plus four (4) years of professional experience in staff support functions such as personnel, purchasing, or finance, (2) two years of which were in a lead or supervisory capacity.
  • Master’s Degree may substitute for required experience up to a maximum of two (2) years.
  • Experience or education may substitute up to the maximum of four (4) years.

Licenses or Certifications:


Notes to Applicants


Who Are We?
Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets..

What is the Job?

This person must have the ability to quickly shift gears and coordinate a multitude of tasks within a busy office. The Administrative Supervisor, under the direction of the Chief Officer, will partner with Purchasing and the Budget Office to prepare and monitor The Animal Services Office budgets, develop, monitor and invoice purchasing contracts, and develop and monitor control schedule for records management. This position will be accountable for overseeing support staff who are responsible for timekeeping and completion of Public Information Requests (PIR). The ideal candidate will have excellent written and verbal communication, high level of organizational skills, exhibit attention to detail, and expertise to ensure that appropriate accounting and internal controls are maintained. The job is busy and fast paced.

Regarding Your Application:

  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
  • A cover letter and résumé are required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.
  • A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

Writing Assessment:

Writing skills will be assessed by cover letters and answers to the supplemental questions. Please limit your answers to the supplemental questions to 250 words.

If you are selected to interview:

  • Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.

If you are selected for hire:

  • You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses.
  • A Criminal Background check (CBI) will be conducted.

Additional Information:

  • Austin Public Health/Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH/ASO worksite – including construction sites, parking lot, or in any personal vehicle located on the premises.

  • Please Note this posting may close any time after 7 days.

Pay Range

$22.83 – $29.11


Monday – Friday 8am – 5pm May work outside of these hours when needed.

Job Close Date

Type of Posting

Animal Services


Grant Funded or Pooled Position
Not Applicable


7201 Levander Loop, Bldg A Austin TX 78702

Preferred Qualifications
  • Demonstrated ability to coordinate multiple tasks.
  • Demonstrated ability to foster and encourage positive, productive and collaborative relationships with staff, volunteers, citizens, and stakeholder groups.
  • Demonstrated excellent interpersonal and communication skills including the ability to consult, negotiate, and liaise effectively with a diverse range of people both verbally and in writing.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Coordinates and ensures adherence to quality standards, deadlines and proper procedures of work performed by office, administrative, or customer service employees.
  • Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
  • Interprets and communicates work procedures and policies and procedures to staff and assures compliance.
  • Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources. Interprets policies and procedures and recommends appropriate courses of action.
  • Acts in a liaison capacity with other departments, divisions, and organizations.
  • Prepares and presents comprehensive and detailed reports by compiling, reviewing, and analyzing data; provides written and/or oral reports. Works on multiple/diverse complex issues requiring advanced knowledge and experience.
  • Develops and monitors budget.
  • Monitors projects performance and timelines.


  • Supervision and/or Leadership Exercised:
    • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal

    Knowledge, Skills and Abilities

    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of the daily operations of the area supported.
    • Knowledge of supervisory and managerial techniques and principles.
    • Knowledge of city practice, policy and procedures.
    • Knowledge of applicable processes, techniques and methods.
    • Knowledge of fiscal planning and budget preparation.
    • Skill in oral and written communication.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in using computers and related software applications.
    • Skill in data analysis and problem solving.
    • Skill in planning and organizing.
    • Ability to work with frequent interruptions and changing priorities.
    • Ability to establish and maintain good working relationships with city employees and the public.
    • Ability to conduct research, identifying and analyzing trends, including root cause analysis.

    Criminal Background Investigation
    This position has been approved for a Criminal Background Investigation.


    City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

    Information For City Employees: If you are an employee within
    the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

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