Academic Advisor, Student Success Center – Buffalo, NY 14201

D’Youville College invites nominations for, and inquiries and applications from, individuals interested in an opportunity as an Academic Advisor, Student Success Center. Located on the vibrant, diverse West Side of Buffalo NY, D’Youville is an innovative, private, coeducational institution serving 3,000 undergraduate and graduate students.

D’Youville is immersed in ambitious and exciting change initiatives to reframe traditional practices and structures to further grow enrollment, improve the health of the community, and profoundly impact student success. The College seeks a dynamic Academic Advisor, Student Success Center and team member.

Founded in 1908, D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. Honoring its Catholic heritage and longstanding commitment to service, D’Youville welcomes students from every culture, faith and background. The College seeks a vice president who understands the changing landscape of higher education, and who can provide compelling leadership for inclusive excellence as we strive to expand opportunity to diverse learners, including adults, first generation, low income, and other students historically underrepresented in higher education.

Buffalo, the second largest city in New York, is home to 21 institutions of higher education, world renowned cultural attractions, two major and two minor league professional sports teams, and year-round outdoor activities. D’Youville is located in close proximity to Lake Erie, Niagara Falls, and Toronto, Ontario, Canada.

The Transfer Academic Advisor position is a member of the professional undergraduate transfer services advising team and reports to the Office of Transfer Services. This position provides general academic advising, pre-registration, and progress toward degree advising. Those in this position will work with a wide variety of populations including at-risk, probationary, prospective first-year, athletes, veteran and international students; as well as close coordination with faculty, administration, and offices around campus.

  • Provide transfer planning to community college students to include, joint admissions programs, articulation agreements, major specific program maps, and transfer plans to include estimated completion date;
  • Identify options for students to satisfy degree requirements, evaluate and make recommendations, and or amendments to student’s program of study;
  • In collaboration with student, identify the appropriate educational and career options, assist with the analysis of each option, including possible outcomes and their implications; establish academic and career goals, and establish actions for student success
  • Actively promotes, contributes, and demonstrates a high level of commitment to working effectively with students, faculty, and staff of diverse backgrounds;
  • Use case management principles of advocacy, assessment, and service facilitation to advance the achievement of student goals and link students with appropriate resources throughout the educational continuum and beyond as necessary;
  • Utilize available and appropriate technology to: monitor academic progress of students toward degree and/or certificate completion, identify current and potential academic needs, document ongoing case management activities, and document all pertinent student information and status updates;
  • Teach students the skills to self-navigate to degree completion utilizing campus information, student on-line system, and campus resources;
  • Assist students in the acquisition, usage and evaluation of information including college guidelines, catalogs and on-line resources;
  • Interpret admissions assessment scores and advise students of appropriate placement, and coursework;
  • Monitor caseloads to ensure that students are making adequate progress towards completion of chosen certificate or degree, and use available technology tools to send caseload messages regarding milestone attainment;
  • Respond in a timely fashion to proactive “early alerts” of assigned students. Provide information and referrals to students needing services such as: tutoring, testing, career entry, counseling, financial aid, disability services, etc.;
  • Provide information regarding student life opportunities to include student activities and recreational sports. Inform students of the benefits (i.e. leadership skills, team building, and, civic engagement);
  • Provide information regarding the promotion of special programs and opportunities such as learning communities, bridge courses, honors programs, service learning, study abroad etc.;
  • Inform students of procedures such as withdrawal, repeating coursework, advanced standing credit, graduation, etc.;
  • Provide assistance to students with accurate up-to- date information to make sound educational decisions;
  • Attend annual professional development training as required;
  • Assist with recruitment activities specific to transfer students

Required Knowledge, Skills, and Abilities:

  • Demonstrated ability to collaborate with Undergraduate Admissions to ensure seamless access and transition experience for incoming freshman students.
  • Proven cross-cultural and interpersonal skills; including the ability to represent the college in a positive way to diverse populations.
  • Ability to work with a wide variety of student support services to accomplish student success goals.
  • A strong commitment to the college?s mission to honor the catholic heritage and the spirit of St. Marguerite D?Youville by fostering an environment that promotes academic, social, spiritual, and professional development in programs that promote leadership and service.

  • Committee Service
  • Serves on college, regional, and national committees as appropriate.
  • Memberships
  • Maintains professional memberships in appropriate organizations such as the National Academic Advising Association (NACADA) and other related groups
  • Bachelor’s degree required
  • At least two years’ experience involving extensive student contact in a student services role at a two- or four-year institution.
  • Skilled at connecting and building rapport with students
  • Excellent oral and written communication skills
  • Experience developing and facilitating academic skill building workshops
  • Ability to successfully resolve student issues from request through resolution

Preferred Qualifications:

  • Master’s degree
  • Familiar with Higher Education and Learning Management Systems

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